1 NOVEMBER 2022
For the purposes of the General Data Protection Regulation and the Data Protection Act 2018, Brother International Europe, Ltd., a company incorporated and located in United Kingdom with its address at Brother House, 1 Tame Street, Audenshaw, Manchester M34 5JE, U.K., is our representative in the United Kingdom, and its Italian branch office is our representative in the European Union.
The categories of Personal Information that we may collect directly from you include the following:
We reserve the right to use your Personal Information for the following purposes, or the purposes we notify you or you agree separately. We will not use your Personal Information for any purposes beyond the scope necessary for such purposes unless we obtain your consent.
If you are a customer, we use your Personal Information to:
If you are a business partner, we use your Personal Information to:
If you are a shareholder, we use your Personal Information to:
If you are a job applicant, we use your Personal Information to:
If you are a retiree, we use your Personal Information to:
We must have a legal basis to process your Personal Information. In most cases the legal basis will be one of the following:
You have certain rights regarding your Personal Information, subject to local law. These include the following rights to:
We encourage you to contact us to update or correct your Personal Information if it changes or if the Personal Information we hold about you is inaccurate.
Please note that we will likely require additional information from you in order to honour your requests.
If you would like to discuss or exercise such rights, please contact us at the details below.
We may also make automated decisions about you based on your Personal Information in the following circumstances:
When we adopt automated decision making involving profiling based on your Personal Information in providing our service, we will separately provide you with information about the logic involved and any effects of the automated decisions and seek your consent.
We may share your Personal Information with third parties under the following circumstances:
We implement technical and organizational measures to ensure a level of security appropriate to the risk to the Personal Information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of Personal Information. We evaluate these measures on a regular basis to ensure the security of the processing.
We will erase your Personal Information when it is no longer necessary in relation to the purposes for which it have been collected or when your consent is withdrawn and we have no other legal ground to retain it. When deciding how long to keep your Personal Information, we comply with our legal obligations and meet regulators' expectations.
We will retain your Personal Information in accordance with our data retention policy which sets out data retention periods required or permitted by applicable law.
We may also implement Google Analytics Demographics and Interest Reporting, a feature of Google Analytics Advertising, to help us understand the demographics and interests of our website users. In connection with use of Google Analytics Advertising, our website and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.
For more information about how Google handles your information, please see https://policies.google.com/technologies/partner-sites(a third party website will open).
If you would like to prevent your data from being collected and processed by Google Analytics, you can opt-out from Google Analytics by downloading and installing the Google Analytics' Opt-out Add-on https://tools.google.com/dlpage/gaoptout/(a third party website will open).
Brother shall not circumvent any privacy features (e.g., an opt-out) that are part of Google Analytics.
Please note that Brother Industries Ltd. is located in Japan and thus your Personal Information will be submitted to, stored, and processed in Japan and which is currently regarded as ensuring an adequate level of protection for Personal Information under European Union data protection law. Furthermore, we may work with third party service providers while storing or processing your Personal Information, for example, your Personal Information may be stored in the cloud by our cloud service providers and they may keep your Personal Information in locations outside the European Economic Area, which do not provide an adequate level of protection.
We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.
Brother Industries, Ltd. is the controller responsible for the Personal Information we collect and process.
If you have any questions or concerns regarding the way in which your Personal Information has been used, please contact us at the email address provided below. Please note that, depending on the nature of your request or inquiry, we may need to confirm your identity before we process it.
1ST JANUARY 2023
To the extent that we collect Personal Information that is subject to the above laws, that information, our practices, and your rights are described below.
Please see our Notice of California Consumer Data Collection and Sharing Practices below.
You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. To protect our customers' Personal Information, we are required to verify your identity before we can act on your request.
You have the right to request in certain circumstances that we correct or delete any Personal Information that we have collected directly from you. To protect our customers' Personal Information, we are required to verify your identity before we can act on your request. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
Residents of the State of California also have the right to request information regarding third parties to whom the company has disclosed certain categories of Personal Information during the preceding year for the third parties' direct marketing purposes. To make a request, please send your request as described in the section below under “How to Submit a Request”.
You may submit a request to exercise your rights through one of the following means:
By filling out a Consumer Data Request Form available here.
By calling 1-855-996-0289 Monday through Friday during the hours of 6:00 AM to 3:00 PM Pacific Time.
We will provide a response to your request within forty-five (45) days.
Before complying with a Right to Access, Right to Correct, or Right to Delete request, we will first contact you to verify your identity.
You may also designate someone else to make a request on your behalf. To protect your information, we will ask for a signed permission from you authorizing the other person to submit a request on your behalf. We will contact you to verify your identity before we respond to your authorized agent’s request.
We do not sell your Personal Information; however, to the extent that we have third party interest-based advertising on our website, you may opt-out by clicking here (a third party website will open).
We may run promotions from time to time whereby we incentivize a consumer to share certain pieces of information with us; for example, we may offer a one-time discount if consumers sign up for our email marketing list. Participation in these incentives is voluntary and you may opt out of the data sharing at any time.
We will not discriminate against you for exercising any of your rights. Unless permitted by law, we will not:
The following is a description of our data collection practices, including the Personal Information we collect, the sources of that information, the purposes for which we collect information, and whether we disclose that information to external parties.
We may use any of the categories of information listed above for other business or operational purposes compatible with the context in which the Personal Information was collected.
We will retain and use your Personal Information as disclosed in this policy and otherwise as reasonably necessary to comply with our legal obligations.
We may disclose any of the above-listed information with our contractors, service providers, and other third parties we use to support our business may have access to your information to help carry out the services they are performing for us, such as creating, maintaining, hosting, and delivering of our website and our services; conducting marketing, handling payments, order fulfillment; conducting research and analytics; gathering information you provide in connection with your inquiries; and customer service.
We may also disclose information to other external parties who are not listed here when required by law, to act in urgent circumstances to protect safety of us or others, or to protect and defend us or other persons. We may also disclose your Personal Information to any other third party with your prior consent.
We may partner with a third party to either display advertising on our website or manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on our website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (a third party website will open). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Children’s information: Our website intended for general use audiences and are not directed to children under the age of 13. We do not knowingly collect, disclose or use any Personal Information of individuals under 13 years of age. If we become aware that any user under the age of 13 has provided Personal Information to us, we will immediately delete such information.
If you have any questions or comments about this notice, the ways in which we collect and use your information described in the Privacy Notice, or your choices and rights regarding such use, please do not hesitate to contact us by mail to Brother Industries, Ltd. Attn: Data Protection Team, 15-1, Naeshiro-cho, Mizuho-ku, Nagoya, 467-8561, Japan or email to email@example.com.